Total Shop Solution Service for Commercial Truck Repair Shops
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Total Shop Solution Service for Commercial Trucks

Price: $599.00
  • Item #: TSS
  • Manufacturer's Product Number: TSS
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The Total Shop Solutions from Diesel Laptops is another way to manage your diesel diagnostic and automotive diagnostic capabilities. This is a monthly program that allows you to perform diagnostics on all commercial trucks & automotive, along with giving you access to live diesel technicians for technical support, a wide range of software applications, and ability to work on anything. The Total Shop Solution solves several problems, including:

  • Always having access to the right diagnostic tool with the proper capabilities.
  • Having live, USA based diesel technicians to help you repair trucks.
  • Repair information available to you via desktop programs, websites, and iOS/Android apps.
  • Ability to peform the same diagnostic commands and tests that the dealers can do.
  • Never have to say "no" to a customer again because you didn't have the right tool, repair information, or expertise.

Once enrolled in the program, you will receive the following products and services:

  • A multi-brand, dealer level truck diagnostic tool. This will do DPF regens, injector programming, parameter changing, and much more.
  • A multi-brand, dealer level automotive diagnostic tool that performs without required Internet coverage and does the same commands that dealership can perform.
  • An armored tablet with our Diesel Laptops LTE Network on it.
  • Access to our entire library of desktop, mobile, and website applications. This includes information on fault codes, wiring diagrams, labor time guides, specification values, remove and replace instructions, and much more.
  • Unlimited use of our Remote Programming Kits.
  • Unlimited use of our Virtual Diesel Technician program. These are actual, live diesel technicians at our facility in South Carolina. They are available to assist with diagnostic, running comments, obtaining wiring diagrams, and anything else you need. Think of them as an extension of your shop.
  • You have complete warranty coverage, updates, and support for the entire term of the program (36-months).
  • Three vouchers for our in-class training center, which covers electrical training, aftertreatment systems, and more.

Virtual Diesel Technicians

Our company headquarters in Gilbert, SC is staffed with both IT Professionals and Diesel Technicians. Our company also has access to virtually every possible OEM software and repair information that we can get our hands on. While this is difficult and expensive for individual shops to obtain, we are here to assist our customers. Our virtual diesel technicians can help with any of the following:

  • Remote accessing your multi-brand dealer level diagnostic tool assist with troubleshooting or functionality.
  • Providing you a repair plan and suggestions for your vehicle.
  • Obtaining technical information such as wiring diagrams, step-by-step fault code information, specificaiton values, or anything else you may need.
  • Working with you through our mobile apps to live stream what you see, so that we can better understand the problem.
  • Utilizing our internal knowledgebase of known issues and corrections.

Our technicians come from a wide variety of backgrounds, including Detroit, CAT, Cummins, International, FUSO, and many others. Our committment here is to provide additional resources to your repair facility so that you can spend less time guessing and searching, and be more productive in repairing equipment.

Diesel Laptops Only Tools

The tools we provide you are the best in the business. This includes the diagnostic tool and repair information. Our company has created a large suite of products to help you fix your truck, no matter where you are located. This includes:

  • DTC Solutions - Repair information & wiring diagrams for all commercial trucks. You'll receive this on your computer, access via a website (www.TruckFaultCodes.com), and mobile apps for both iOS and Android.
  • Labor Time Guide With Estimating - Look up common labor times and create estimates. Currently only available in desktop application.
  • Truck Parts Cross - Easily cross reference OEM and aftermarket part numbers to see available alternatives. This tool comes as a desktop application, website, and mobile version.
  • KnowledgeBase 2.0 - A huge respository of PDFs -- Over 20,000 of them -- Containing in-depth repair information.

These are tools that you can only find at Diesel Laptops, and being a member of this program means you receive unlimited usage and access, with no additional fees. You also receive full access to any new software or websites we release during the course of your program enrollment.

Getting you the Tools you Need

The tool we send you to do your dealer-level diagnostics will do around 95-98% of what is available in the market. However, we have you covered for those odd ball issues. Part of being in this program means Diesel Laptops will send, or remotely install, the software or hardware you need to get your truck fixed and running. This includes us installing OEM software, providing another aftermarket program, or even sending one of our Remote Programming Kits (RPKs) to you, it will be done. There is no extra charge, and is part of what you get for the program.

Program Information

This program is a signed 36-month agreement. There is no credit check, and only your first payment is due to get started. You can call us at 888-983-1975 x1 for more details, or visit our Blog Page that gives more details.

Videos

KnowledgeBase 2.0

Diesel Laptops LTE Network

Diesel Laptops Head Quarters

 
 
 
 
 
 
 
 
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